Last updated: June 2025

Welcome to The Energy Space. Please take a moment to read these Terms & Conditions carefully before booking any sessions or purchasing products or digital downloads from us. By engaging with our services or purchasing from our shop, you agree to these terms, which help us provide you with the best experience possible, grounded in respect, clarity, and care.

1. Services and Sessions

• All healing and energy work sessions are offered with care, respect, and professionalism.
• Sessions are not a substitute for medical advice, diagnosis, or treatment. Please consult your healthcare provider for medical concerns.
• You agree to provide accurate and complete information about your health and wellbeing to help us support you effectively.
• We require a minimum of 24 hours’ notice for cancellations or rescheduling. Shorter notice may incur a fee or result in loss of the session.
• We reserve the right to reschedule appointments if necessary and will notify you as soon as possible.

2. Online Courses and Digital Downloads

• Digital products are available immediately after purchase. Please review product details carefully before ordering.
• Due to the nature of digital content, refunds or exchanges are generally not available once the product has been accessed or downloaded.
• If you experience any technical difficulties, please contact us so we can assist.

3. Physical Products

• We carefully select physical products to support your wellness journey, including essential oils and wellness tools.
• Products are sent with care, but we are not responsible for delays or damages incurred during shipping. Please check your order upon receipt and notify us of any issues within 7 days.
• Returns are accepted within 14 days of delivery for unused, unopened products in their original packaging. Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.
• Some products, including those linked from dōTERRA, are subject to their own policies and terms. Please review those policies on their official website.
• We are not liable for any adverse reactions or misuse of physical products.

4. Payment and Booking

• Payment must be received in full before sessions, courses, or products are delivered.
• Bookings are confirmed only after payment has been processed.
• You agree to keep your contact information current to receive appointment reminders and updates.

5. Intellectual Property

• All content, materials, and digital products provided by The Energy Space, including text, images, audio, video, and course content, are the intellectual property of The Energy Space.
• You may use our content for your personal, non-commercial use only. Any reproduction, distribution, or public sharing without prior permission is prohibited.
• Unauthorized use of our intellectual property may result in legal action.

6. Health Disclaimer

• Healing services and products offered by The Energy Space are complementary and not a substitute for professional medical advice, diagnosis, or treatment.
• Always consult with your healthcare provider regarding any health concerns.
• Results from healing sessions, products, or courses may vary for each individual.

7. Privacy and Data Protection

• We respect your privacy and handle your personal data in accordance with our Privacy Policy.
• By engaging with our services, you consent to the collection and use of your data as described in that policy.

8. Limitation of Liability

• The Energy Space is not liable for any indirect, incidental, or consequential damages arising from the use of our services or products.
• Our maximum liability is limited to the amount paid for the service or product.

9. Use of Third-Party Products and Links

• Where we link to or recommend third-party products such as dōTERRA essential oils, their terms and conditions apply.
• We do not control third-party content, policies, or practices and accept no liability for them.

10. Communication Consent

• By booking or purchasing, you consent to receive communications relevant to your appointments, orders, and occasional updates about The Energy Space.
• You may unsubscribe from marketing emails at any time, but transactional emails (like booking confirmations) will still be sent.

11. Force Majeure

• Sometimes, circumstances beyond our control, such as natural disasters, technical failures, or emergencies, may affect our ability to provide services.
• In such cases, we will do our best to notify you promptly and arrange alternatives but cannot be held responsible for delays or cancellations.

12. Customer Responsibility

• You confirm that the information you provide to us is true and complete.
• You agree to communicate openly about your health and wellness needs to help us serve you best.

13. Updates to Terms & Conditions

• We may update these Terms & Conditions from time to time to reflect changes in our services or legal requirements.
• We will notify you of significant changes via email or on our website. Continued use of our services after updates constitutes acceptance of the new terms.

If you have any questions or need clarification on any point, please contact us at sarah@theenergyspace.com.

Thank you for choosing The Energy Space. We look forward to supporting your journey with kindness and care.

Date: June 2025